Отель Mercure Стамбул Вест и конгресс-центр

Уважаемые гости! В настоящее время отель Mercure Стамбул Вест и Конгресс-центр закрыт. Мы с радость известим вас об изменении ситуации и при первой возможности снова пригласим вас в наш отель.

Отель Mercure Стамбул Вест и конгресс-центр 5 звезды

Примечание: Tripadvisor 3.0/5 Отзывов: 96

Описание

Отель Mercure Стамбул Вест и конгресс-центр

Отель для путешественников, которым нужны местные и необычные впечатления

Современный пятизвездочный отель Mercure Вест расположен всего в 5 минутах езды от Всемирного торгового центра и выставочного центра CNR Expo. К услугам гостей отеля Mercure Стамбул Вест 377 номеров и люксов, бесплатный WIFI и автостоянка. Гостям предлагают бесплатный шатл от/до аэропорта Стамбула.

Ежедневный трансфер на шатле до торгового центра Mall of Istanbul.

Спа- и фитнес-центр

Услуги прачечной и химчистки

Наши номера

В отеле услугам гостей номера 2 категорий: номера Superior и люксы Superior. Во всех светлых, современных и тихих номерах есть ванна или душевая кабина, небольшой холодильник и бесплатный WIFI. Гости могут забронировать смежные и семейные номера. В отеле есть несколько номеров для гостей на инвалидных креслах. Насладитесь незабываемым отдыхом в изысканных номерах, где все продумано до мельчайших деталей.

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 28 m² / 301 sq ft
• Виды: Боковой вид на город Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Возможность приготовления чая/кофе
• рабочий стол
• Заказы в номер по ТВ
• Прямой телефон

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Виды: Боковой вид на город Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Возможность приготовления чая/кофе
• рабочий стол
• Заказы в номер по ТВ
• Прямой телефон

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 55 m² / 592 sq ft
• Виды: Боковой вид на город Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Возможность приготовления чая/кофе
• рабочий стол
• Заказы в номер по ТВ
• Прямой телефон

Расположение отеля

Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Bahcelievler 34295 СТАМБУЛ Турция

Факс: +90 212 592 58 68

Контактный адрес электронной почты: info@pullmanistanbul.com

Щелкните, чтобы скопировать адрес электронной почты

• На самолете

ATATURK INT AIRPORT На расстоянии 5 км / 3 миль

Гостиничные услуги

• Бассейн
• Парковка
• Ресторан
• Отель, оборудованный для доступа на инвалидных креслах
• Оздоровительные процедуры
• Кондиционер
• Wi-Fi
• Завтрак
• Бар

Mercure Istanbul Yesilkoy Hotel offers a unique contemporary dining experience for breakfast from 6.30AM, lunch from 11AM and dinner from 6PM with a constantly evolving menu perfect for business meetings as well as less formal occasions.

В стильном баре отеля Mercure Стамбул Ешилькёй гостям предлагается широкий выбор алкогольных и безалкогольных напитков.

Отзывы наших гостей о Отель Mercure Стамбул Вест и конгресс-центр

Реальные отзывы гостей, которые останавливались в нашем отеле

Рейтинг TripAdvisor 3.0/5 Отзывов: 96

dated and jaded

Примечание: Tripadvisor 3.0/5

LeoLev5 Solo travel - 25.07.2019 Реальные отзывы TripAdvisor

BigBusiness conference centre standard, all set up fornimpersonal expenses acconts and now filled by tour buses. Difficult to access and not BEAUTIFUL. Deserted by the airport which would have been its bread-and-butter, now jaded and undermauntained, awaiting a new lease of life

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul West Hotel & Convention Center . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuğçe Kadayıfçıoğlu Guest Realtions

Not good for sleeping

Примечание: Tripadvisor 2.0/5

278carlop Деловые путешественники - 15.06.2019 Реальные отзывы TripAdvisor

Not a good experience. Laundry late, bed too soft, phone not working. Even if after my complaint the Manager has been kind, overall experience has been not as high as Mercure standards would require. Pity.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul West Hotel & Convention Center . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Hotel very very good

Примечание: Tripadvisor 5.0/5

Domenico P Деловые путешественники - 06.11.2018 Реальные отзывы TripAdvisor

This hotel is very clean, confortable because near the airport. Room was very nice and bed, as laways with Accor, was beautiful. Breakfast nice. People very friendly. Unfortunately I could not visit Istanbul, because I was on a business trip. I will keep this hotel in mind for next time.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul West Hotel & Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

New but not that functional

Примечание: Tripadvisor 3.0/5

Sergio7475 Деловые путешественники - 10.12.2017 Реальные отзывы TripAdvisor

The hotel is recent, but still looks unfinished. It looked like a conference kind of hotel only. The room was OK, large enough, the bed was comfortable and the bathroom also OK. Unfortunately no WiFi was accessible in the room. Imagine a business person without WiFi nowadays? Quite odd! Service was very slow. Check in took ages. I think that an intense approach is needed to put the hotel in the right way.

Dear Valuable Guest, Thank you for taking time to tell us about your experience at Mercure Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured we have addressed this with the team to ensure we improve on this. I hope that you will visit us again the next time you are in Istanbul. Kind regards, İnci Ecem Kılıç

Mercure hotel istanbul

Примечание: Tripadvisor 4.0/5

Julie P Couples - 06.10.2017 Реальные отзывы TripAdvisor

Staff very helpful, fast check in. Room was well laid out, and comfortable bed tea and coffee supplied. Overall a comfortable stay for myself and partner. We would defiantly stay at this hotel again. Possibly on our return trip.

Dear Julie P., Thanks for taking time to post your review of our hotel. It is great to know you had a wonderful stay with us.We appreciate your kind gratitude about our room and check-in procedure. Feedback such as yours is an encouragement to our team. It was our pleasure serving you, and we hope to welcome you back soon. Best regards,

A surreal experience

Примечание: Tripadvisor 1.0/5

ocl999 Деловые путешественники - 22.09.2017 Реальные отзывы TripAdvisor

As an Accor Gold member I was upgraded to a suite - which visibly had never been used before. Whilst the bedroom was okay, the sitting room had a desk and chair and was missing all other furniture. The lamp on the desk was not plugged in and had never been used. But the worst thing was a gaping hole in the ground from which electrical cables were coming out - as if it was still a building site. The windows did not close properly, which meant I could clearly hear the flights taking off from Istanbul airport, as the room is right next to the runway flight path. I complained and it took over 15 minutes - I was then transferred to a suite immediately under this one - with more furniture including an armchair to cover the hole in the ground with electrical cables coming out. But here, the bedroom did not have light bulbs in the light fittings by the bed and the safe was not installed - thus it was possible to carry the safe around the room. This was a truly surreal experience. I really do not understand how Accor can even tolerate this. I mean - an unfinished room that's still a building site - how is that possible?

Dear Guest, Thank you for taking time to tell us about your experience at Mercure Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.. We will work hard to ensure such instances are not repeated going forward. Thanks a lot to help us to improve our services for our guests. We are hoping to welcome you back in the nearest future. Kind regards,