Novotel Лион Жерлан Музей Конфлюанс
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Novotel Лион Жерлан Музей Конфлюанс 4 звезды
Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 539
сертифицированный отель ALLSAFE
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Описание
Novotel Лион Жерлан Музей Конфлюанс
Отель, который делает каждый момент запоминающимся
Приглашаем вас в отель Novotel Лион Жерлан! Обязательно загляните в музей Конфлюанс, концертный зал Halle Tony Garnier и на стадион LOU, прогуляйтесь по набережной Роны, полюбуйтесь на Лион или просто расслабьтесь в нашем бассейне, фитнес-центре или баре.
Отель Novotel Лион Жерлан Музей Конфлюанс приглашает вас окунуться в красочные городские джунгли. Отель имеет 16 конференц-залов и идеально подходит для деловых поездок. В отеле есть открытый бассейн с террасой, фитнес-зал с зоной отдыха, крытая игровая зона, библиотека и детский уголок. В отеле есть бар и ресторан, где вы сможете прекрасно провести время
Отель расположен в самом центре района Лиона БиоПолюc напротив музея слияния и банка Рона. В двух шагах от Галле Тони Гарнье, стадиона Матмю и торгового центра Confluence. От отеля легко добраться до основных автострад. На трамвае Т1 легко добраться до центра и вокзала Лион Перраш. Посетите секретные пассажи и бистро Лиона!
Особенности отеляЗнак чистоты и профилактики ALLSAFE, утвержденный Bureau Veritas
Места в переднем ряду на шоу в концертном зале Halle Tony Garnier!
N'Loft: рабочие встречи или семейные мероприятия как дома
Семейные номера (возможен смежный формат). Побалуйте своих детей.
VIP-обслуживание на этаже Executive!
Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.
Наши номера
Просторный, современный, универсальный номер гостиницы Novotel - идеальное место для отдыха и работы. Novotel Лион Жерлан предлагает категории номеров: улучшенные, Executive, люксы, а также семейные номера с двуспальной кроватью и диван-кроватью для 1-2 детей. По запросу возможно предоставление номеров с 2 односпальными кроватями, а также смежных номеров.
Номер Classic - 1 двуспальная кровать и 1 двуспальный диван-кровать- Максимальное количество гостей: x 4
- Площадь: От 22 m² / 236 sq ft
- Беспроводной Интернет в номере
- Высокоскоростной Интернет
- Минеральная вода в номере бесплатно
- Возможность приготовления чая/кофе
- Цветное спутниковое/кабельное ТВ(. )
- Максимальное количество гостей: x 3
- Площадь: От 22 m² / 236 sq ft
- Беспроводной Интернет в номере
- Высокоскоростной Интернет
- Минеральная вода в номере бесплатно
- Возможность приготовления чая/кофе
- Цветное спутниковое/кабельное ТВ(. )
Номер для людей с ограниченными возможностями
- Максимальное количество гостей: x 4
- Площадь: От 24 m² / 258 sq ft
- Беспроводной Интернет в номере
- Высокоскоростной Интернет
- Минеральная вода в номере бесплатно
- Возможность приготовления чая/кофе
- Цветное спутниковое/кабельное ТВ(. )
Номер для людей с ограниченными возможностями
- Максимальное количество гостей: x 2
- Площадь: От 22 m² / 236 sq ft
- Беспроводной Интернет в номере
- Высокоскоростной Интернет
- Минеральная вода в номере бесплатно
- Возможность приготовления чая/кофе
- Цветное спутниковое/кабельное ТВ(. )
- Максимальное количество гостей: x 4
- Площадь: От 42 m² / 452 sq ft
- Беспроводной Интернет в номере
- Высокоскоростной Интернет
- Минеральная вода в номере бесплатно
- Возможность приготовления чая/кофе
- Цветное спутниковое/кабельное ТВ(. )
Расположение отеля
Novotel Лион Жерлан Музей Конфлюанс70 avenue Leclerc, LYON CEDEX 07 69363 Лион Франция
Факс: +33 4 72 71 11 00
Контактный адрес электронной почты: H0736@accor.com
Щелкните, чтобы скопировать адрес электронной почты
BUS LYON GERLAND: C22 PLACE A. PERRIN
LYON GERLAND: 60 LECLERC GIRARD
METRO B: B DEBOURG
T1: T1 Halle Tony Garnier
LYON SAINT EXUPÉRY На расстоянии 29 км / 18 миль
AEROPORT DE LYON BRON На расстоянии 12 км / 7 миль
GERLAND На расстоянии 1 км / 0 миль
JEAN MACE На расстоянии 3 км / 1 миль
LYON PART DIEU На расстоянии 6 км / 3 миль
LYON PERRACHE На расстоянии 2 км / 1 миль
PERRACHE На расстоянии 2 км / 1 миль
Гостиничные услуги
- Бассейн
- Парковка
- Ресторан
- Отель, оборудованный для доступа на инвалидных креслах
- Оздоровительные процедуры
- Кондиционер
- Wi-Fi
- Завтрак
- Бар
- Помещения для деловых встреч
Наша брассерия открыта каждый день! Простое и качественное питание порадует детей и молодых сердцем!
Наш бармен приглашает вас выпить с друзьями или коллегами или поработать в рабочем пространстве Easywork.
2 завтраки Недоговорная фотография4 варианта на выбор: "Ранняя пташка" - обслуживание на ресепшене с 4 до 6 утра; "Завтрак Большого Города" в баре, с горячим напитком, неограниченными круассанами, фруктами и апельсиновым соком; шведский стол в ресторане; континентальный завтрак в номер.
Бассейн фитнес-центр Конференции и мероприятияОтзывы наших гостей о Novotel Лион Жерлан Музей Конфлюанс
Реальные отзывы гостей, которые останавливались в нашем отеле
Рейтинг ALL 4.2/5 Отзывов: 539
Рейтинг TripAdvisor 4.0/5 Отзывов: 1 325
Very bad service
Примечание: Tripadvisor 2.0/5
Lyhnild Деловые путешественники - 02.10.2021 Реальные отзывы TripAdvisor
The restaurant service where very rude and not helpful. I even got sick from eating at the restaurant. They would often say they would help or get something and then never return. We often felt like we, the customers, where in the way of their job (which apparently wasn’t to help and service the customers). Most of the staff had an arrogant attitude. And the stay was even very pricey.
Dear Lyhnild, Thank you for taking the time to leave us a review of your stay. We are very sorry that the food and beverage service did not meet your expectations. We have of course shared your feelings with the staff so that this does not happen again. We are sensitive to the satisfaction of our guests and their well-being during their stay. We hope to regain your trust very soon. We wish you a nice day Florence P. Quality Manager
Примечание: Tripadvisor 5.0/5
gstockt01 29.07.2021 Реальные отзывы TripAdvisor
Everything was perfect - the room was clean and spacious. The hotel and pool were lovely and a big thumbs up for the professional, helpful and cheerful staff. The only little hiccup was not having covered parking for our vehicle because its height would not fit in to the underground parking lot.
Cher Client, L'équipe vous remercie de tout cœur pour votre commentaire 5* . des vitamines que nous acceptons avec grand plaisir ! Au plaisir de vous revoir dans notre établissement Bon week-end Florence P. Responsable Qualité
Not really up to the Novotel expectations
Примечание: Tripadvisor 2.0/5
Maurits B Семьи - 28.07.2020 Реальные отзывы TripAdvisor
This was not we looked forward to. Actually this property did not even met the standards we have seen at Ibis Budget properties. The size of this place might have something to do with it, but we have waited in line for everything; getting in the parking (which was full),getting out of the garage to park somewhere else, checkin. But the lines at breakfast were the worst. A second outlet would do the trick even in the Covid-period we are living in. We did not even go for a second cup of coffee or piece of banquette because of the 10min wait. However, the location of the hotel is great..just of the autoroute and with a shopping centre a 15min walk away you can find a good meal before turning in. We had a triple room but underneath the fold up were the souvenirs the previous guests left (chewing gum and wrappers)
Примечание: Tripadvisor 3.0/5
rajnikhurana Деловые путешественники - 01.01.2020 Реальные отзывы TripAdvisor
Air conditioning was set at 5 degrees but yea it felt like 25 degrees. Asked for fan or cooler but neither was available. Staff offered a room change which was just opposite. Aor conditiong was a bit better but again the number os not correct. I set the ac at 5degree but but felt like 20-25. Food portion are of kids size! I'd rather order online and if possible avoid the stay. Bar staff was friendly though.
Dear Rajnikhurana, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations ; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely. Emilie D. Novotel Lyon Gerland Musée des Confluences
Perfect stop off on the way to Geneva
Примечание: Tripadvisor 5.0/5
Sonya B Семьи - 09.08.2019 Реальные отзывы TripAdvisor
Stayed here as a family of four - myself, my husband and two teenage boys. Wasn’t sure what to expect but we certainly weren’t disappointed. The room was lovely, clean and spacious - it was a suite on the second floor. There were lots of little useful extras in the room including a stocked mini bar (complimentary soft drinks and nuts), a jar of sweets as well as the usual toiletries plus some extras eg shaving kits. The staff were very friendly and the bar attendant even went searching for a local channel showing the Community Shield game which certainly pleased my eldest son. He also recommended a rather nice local rosè wine which didn’t disappoint. There are plenty of things to keep younger and older children entertained including a small swimming pool, fuse-ball and an arcade game. There was a good selection of food available at the dinner buffet and breakfast. Overall, the hotel was extremely clean and well maintained as well as being ‘pretty to look at’ inside. We didn’t venture out so can’t comment on the location in relation to the City Centre. We would most definitely visit again if coming to this area.
Dear Customer, Thank you for expressing your satisfaction regarding the services of our hotel. I will take care to personally report to the teams your very positive feedback concerning them. Our location is indeed ideal, both for access on the outskirts of the city and in the city center. Looking forward to welcoming you back to our establishment. Nathalie.C Quality Manager Novotel Lyon Gerland Confluence Museum
Примечание: Tripadvisor 4.0/5
Departure381 Семьи - 07.10.2018 Реальные отзывы TripAdvisor
The trip lasted a week during which I have traveled Lyon. The sites suggested by Lyon Tourist information were interesting and I manages during this week to visit most of them. In my opinion, the best was a guided tour in the st jean area.
Service at checkin
Примечание: Tripadvisor 4.0/5
Voyager231876 Семьи - 26.07.2018 Реальные отзывы TripAdvisor
Our overall stay was quite good. Room was a good size with a balcony. Breakfast was good and staff on duty were excellent and very obliging. Staff at checkin desk could be more polite and hospitable. The lady who checked us in was rather cold and like a robot. When I later asked a member of staff for an iron who told me ask at reception. There was a large queue at reception and he walked off. Not helpful at all. Very disappointed on these aspects.
Примечание: Tripadvisor 4.0/5
Susan W Семьи - 04.07.2018 Реальные отзывы TripAdvisor
All in all it was a good choice for an overnight to split up the road trip south. The reason I did not give it a higher rating is because of the restaurant. Unbeknown to us they only offer a buffet on the weekends in summer. 22euros per person over 12 years old. The food was not appealing and there are few options within walking distance. after a day in the car it would have been nice to have had a choice or even a small meal option. We walked 5 min to Iberica for tapas and mojitos that were fabulous. This is a pet friendly hotel which is a bonus.
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences
Rooms+Brkfast+Staff very good. But NOVOTEL should review tariff policy & offer environment allowing customers to work
Примечание: Tripadvisor 3.0/5
Olivier R Семьи - 10.01.2018 Реальные отзывы TripAdvisor
Room+Breakfast+Staff : Very Good. 4 comments : [1/4] MAJOR : About NOVOTEL Yield Management policy : price amplitude & penalty far too high for customers who can't book their stay in advance [2/4] MAJOR : The 2 desktops computers in free access close to the FrontDesk / Reception have disappeared : Why ? Can they be put back ? Extremely useful for customers travelling without a laptop to quickly look at Office documents or to print flights reservations or to look at a map . tasks for which smartphones are not convenient [3/4] Minor : Former desks in rooms were really convenient for working. Now replaced by a too small & useless table : Why ? [4/4] Minor : Procedure at garage entrance to review for late arrival between 22:30 & 23:00 : Black button seems not to ring at Front desk and if Novotel logo already appears on the small LCD display, calling by pressing the bell button does not call either the Front desk unless you actively select it (but you need to realise this) => Had to call the hotel by mobile phone to ask to open the garage gate when we arrived (Fri 05 Jan.2018 #22:45) otherwise blocked in front of the Garage gate.
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie.C Responsable Qualité Novotel Lyon Gerland Musée des Confluences