Sofitel Dubai The Palm

В соответствии с рекомендациями местных властей, некоторые рестораны и бары нашего отеля будут закрыты или будет работать неполный день.

Sofitel Dubai The Palm 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 950

сертифицированный отель ALLSAFE

Подробнее об ALLSAFE

• Бассейн

The hotel has a pool

The hotel has a parking

The hotel has shuttles

The hotel has a restaurant

The hotel is accessible for people with reduced mobility

The hotel has well-being services

Описание

Sofitel Dubai The Palm

Великолепие и роскошь, расположение в самых красивых городах мира

Откройте для себя теплую Французскую Полинезию: добро пожаловать в Sofitel Дубай Пальма — роскошный 5-звездочный пляжный курорт в восточной части всемирно известной Палм-Джумейры. Здесь вас ждет незабываемый отдых и погружение в богатую культуру региона. Мы предлагаем путешественникам роскошные номера, престижные люксы и полностью меблированные апартаменты.

10 ресторанов и лаунж-зон отеля предлагают большой выбор блюд на любой вкус. В номерах вас ждет сочетание изысканной роскоши и максимального комфорта, ванная комната с отделкой из оникса, франц. туал. принадл. премиум-класса и кровати Sofitel MyBed. К вашим услугам жилье на любой вкус, от элегантных номеров и люксов до просторных семейных апартаментов и частных вилл.

Акцентные детали из оникса, камня и экзотического темного дерева в цветах пляжей и лесов Полинезии. Прекрасный вид на сады и Персидский залив с отдельного балкона или террасы.

Номера в полинезийском стиле, люксы и меблированные апартаменты.

6 открытых бассейнов и закрытый пляж

Расположен на знаменитом острове Пальма Джумейра

Имеется более 10 ресторанов и баров

Расположение отеля

The Palm Jumeirah East Crescent road 55558 ДУБАИ Объединенные Арабские Эмираты

Факс: +971 4 455 6670

Контактный адрес электронной почты: H6541-RE@sofitel.com

Щелкните, чтобы скопировать адрес электронной почты

PALM MONORAIL: AQUAVENTURE

DUBAI INTL AIRPORT На расстоянии 43,9 км / 27,28 миль - Шаттл к оплате

Гостиничные услуги

• Бассейн
• Парковка
• Трансфер
• Ресторан
• Отель, оборудованный для доступа на инвалидных креслах
• Оздоровительные процедуры
• Кондиционер
• Wi-Fi
• Завтрак
• Бар
• Помещения для деловых встреч

Этот дружелюбный семейный ресторан полностью оправдывает свое название, которое на тайском означает «Добро пожаловать». Manava предлагает щедрый шведский стол из блюд региональной и интернациональной кухни.

Один из самых популярных стейк-хаусов Porterhouse на острове Палм-Джумейра в Дубае импортирует мясные деликатесы от известных производителей всего мира.

Если всем в вашей группе хочется попробовать чего-то другого, приходите в The World Eatery. Здесь вам предложат фирменные блюда из четырех уголков земного шара — часто в виде щедрых порций, которые можно делить.

В этом ресторане в форме пагоды с крытыми и открытыми обеденными зонами предлагаются лучшие блюда азиатской и европейской кухни.

В этом ресторан-баре гости могут расслабиться как за столиком, так и в уютном кресле на пляже. Устраивайтесь поудобнее и приготовьтесь открыть для себя тропики: По вечерам Maui превращается в ресторан индийской кухни с деликатесами со всех уголков Индии.

В роскошном баре рядом с рестораном Porterhouse знают толк в составлении коктейлей: вам предложат восемь фирменных напитков, которые порадуют как приверженцев классики, так и любителей экспериментов.

Лаунж-бар, наполненный соблазнительными ароматами изысканных сортов чая и кофе, великолепного шоколада и восхитительной французской выпечки, идеально подходит для отдыха до и после осмотра достопримечательностей.

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

Drink in the spectacular climate and unwind in heavenly swimming pools. The pools' carefully controlled temperature warrants pure bliss. Surrounded by luscious vegetation, tune into a softly cascading waterfall or ride the water slides with your children.

Оставайтесь в форме, посещая современный тренажерный зал So FIT с полным кардио оборудованием, свободными весами, залами для растяжки и отдыха. К вашим услугам - личные тренеры, которые помогут разработать для вас план занятия.

Сохраняя верность франко-полинезийским традициям, квалифицир. специалисты предлагают восстанав. процедуры для тела, успокаивающий массаж и очищающий уход за лицом с использованием новейших методов и органических продуктов. Вы сразу же заметите результат.

Наши номера

• Максимальное количество гостей: x 3
• Площадь: От 44 m² / 473 sq ft
• Виды: Боковой вид на внутренний дворик Note *
• Плюсы размещения: Угловой номер Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 3
• Площадь: От 40 m² / 430 sq ft
• Виды: Вид на море Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

Номер для людей с ограниченными возможностями

• Максимальное количество гостей: x 3
• Площадь: От 44 m² / 473 sq ft
• Виды: Вид на океан/море Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 3
• Площадь: От 44 m² / 473 sq ft
• Виды: Вид на океан/море Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 3
• Площадь: От 44 m² / 473 sq ft
• Виды: Вид на море Note *

*При наличии свободных номеров

• Халат
• Тапочки
• Выбор подушек
• Утюг и гладильная доска

• Максимальное количество гостей: x 4
• Площадь: От 60 m² / 645 sq ft
• Виды: Вид на сад Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 4
• Площадь: От 60 m² / 645 sq ft
• Виды: Вид на океан/море Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 4
• Площадь: От 85 m² / 914 sq ft
• Виды: Панорамный вид, Вид на океан/море, Боковой вид на бассейн Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 4
• Площадь: От 85 m² / 914 sq ft
• Виды: Вид на океан/море, Вид на сад Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 4
• Площадь: От 85 m² / 914 sq ft
• Виды: Вид на сад Note *
• Плюсы размещения: Балкон Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

• Максимальное количество гостей: x 5
• Площадь: От 125 m² / 1345 sq ft
• Виды: Панорамный вид, Вид на океан/море, Боковой вид на бассейн, Вид на море Note *
• Плюсы размещения: Терраса Note *

*При наличии свободных номеров

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Халат
• Тапочки
• Выбор подушек(. )

Отзывы наших гостей о Sofitel Dubai The Palm

Реальные отзывы гостей, которые останавливались в нашем отеле

Рейтинг ALL 4.7/5 Отзывов: 950

Рейтинг TripAdvisor 4.5/5 Отзывов: 10 452

Примечание: Tripadvisor 5.0/5

Sodid54000 30.03.2022 Реальные отзывы TripAdvisor

Truly exceptional, a very high-end service in a high-class hotel, top restaurants, luxury services and superb staff, we will go back next time everything was perfect we recommend it without any hesitation

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Best Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

Perfect place for relax

Примечание: Tripadvisor 5.0/5

L8272LDmichelb 20.03.2022 Реальные отзывы TripAdvisor

Nice and good located. Good SPA and beach. Restaurant are nice and priceless. We will come again soon. I recommand this hotel higly Thank you so much for your hospitality and your nice breakfast so delicious.

Dear Valued Guest, It is such a pleasure to read your posting on TripAdvisor following your visit to Sofitel Dubai The Palm this month. You have summed up so very nicely the guest experience we would hope all of our guests have. That they feel as if they are treated like the most important guest in the Hotel. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insight and recommendations. We are so privileged to have such a brilliant clientèle, that we as staff should be giving you our best! Thank you for encouraging readers to experience staying at our Hotel and we hope to have the pleasure of a return visit very soon. Please Feel Welcome to contact us at H6541-qm1@sofitel.com prior to your arrival. We will be so happy to take care of you and you beloved family. Kind Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

гостиница супер, но…

Примечание: отзывы клиентов 4.5/5

A. U. Индивидуальные путешественники - 14.03.2022 Проверенные отзывы - ALL

Понравилось все, моя любимая гостиница, но проблема с мпа не дает оценить на 10

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Примечание: Tripadvisor 5.0/5

amargill2022 11.03.2022 Реальные отзывы TripAdvisor

Our stay at the Sofitel Dubai the Palm was everything that we were looking for. Great hotel, great staff who couldn’t do more for us. I would like to mention Nasar who was so very helpful. We arrived early but Nasar was able to get the room sorted for us. He provided excellent customer service and even remembered our name a few days later asking how the stay was going. Food was great from breakfast through to dinner. Only one negative was the pool was cold ! Suppose as it gets warmer this will help. Definitely be back and will recommend to friends and family.

Dear Valued Guest, It is such a pleasure to read your posting on TripAdvisor following your visit to Sofitel Dubai The Palm this month. You have summed up so very nicely the guest experience we would hope all of our guests have. That they feel as if they are treated like the most important guest in the Hotel. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insight and recommendations. We are so privileged to have such a brilliant clientèle, that we as staff should be giving you our best! Thank you for encouraging readers to experience staying at our Hotel and we hope to have the pleasure of a return visit very soon. Please Feel Welcome to contact us at H6541-qm1@sofitel.com prior to your arrival. We will be so happy to take care of you and you beloved family. Kind Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

Примечание: отзывы клиентов 5.0/5

Olga Пары - 08.03.2022 Проверенные отзывы - ALL

Спасибо за раннее заселение и апгрейд, мы были в восторге. Завтрак, персонал, территория, пляж - все супер. Отдых был незабываемым!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Super nice hotel!

Примечание: Tripadvisor 5.0/5

mnyblom 08.03.2022 Реальные отзывы TripAdvisor

Beautiful hotel and hotel area. Fantastic staff that do everything to please their guests. Nice and clean both inside and outside. The location is perfect with both palm view and sea view. There is a big gym and plenty of water activities. The restaurants are very nice and varied.

Dear Valued Guest, We are very honored that you made an exception to write a review after your successful stay at Sofitel Dubai the Palm. Thank you very much for taking the time to share your feedback with future travelers seeking inspiration on Tripadvisor. We are pleased to hear that you have enjoyed your visit to Sofitel Dubai The Palm.Your kind acknowledgement of the service of our ''Heartists'' particularly those names mentioned is very much appreciated. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such praise. We look forward to welcoming you back again. Sincerely, Antonio Ostuni Director of Operations Sofitel Dubai The Palm

Good ,not always 5 stars, but too crowded for the price

Примечание: Tripadvisor 4.0/5

taenzer0401 04.03.2022 Реальные отзывы TripAdvisor

Nice rooms , clean, very very good breakfast. friendly. Pool and "Beach" ( warning of stingrays, sea urchin and red plants in the water) small and absolutely crowded. Many sun-beds, but no chance to get a free one in the afternoon. So a lot of people reserve beds with towels. Cabanas costs extra- if one is free . 2 Pool towels per person per day- You have to register and go for a long walk to get it - not really 5 stars.Big hotel , many people, rather small pool for everyone . The spa has an extra pool. 2 pools for children. In the evening loud disco at the beach- poor you, if your room is near.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

Примечание: Tripadvisor 4.0/5

761graemeg 27.02.2022 Реальные отзывы TripAdvisor

Pleasant room although some minor issues on arrival with the housekeeping which we drew to the hotel's attention. These were quickly fixed. Excellent choices at breakfast. Advertised as a beach resort but the quality of the sand was poor (gritty). Also advertised as having an adult only pool but this can only be accessed at an additional charge using the spa. Evening dining was of a reasonable standard although we did really enjoy the Porterhouse Steak and Grill restaurant for our anniversary meal.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

7 days at the palm

Примечание: Tripadvisor 5.0/5

burgpeter 15.02.2022 Реальные отзывы TripAdvisor

Only one thing was bothersome: Everyday a man came to us willing to sell different kind of services. Massage, barber, and excursion. It is not accepted in a 5 stars hotel. I suggest that you should finish this kind of behavior.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

Все просто отлично, всем довольны.

Примечание: отзывы клиентов 5.0/5

Vladimir Семьи - 12.02.2022 Проверенные отзывы - ALL

Все на высшем уровне! Спасибо большое за приятные и незабываемые впечатления!понравилось абсолютно все и расположение, чистота в номере, отзывчивость персонала,питание тоже отличное. вернемся обязательно.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Примечание: Tripadvisor 5.0/5

Brigitte S 10.02.2022 Реальные отзывы TripAdvisor

Everything is excellent. The personal very kind and competent. But my breakfasts weren’t a pleasant experience. A very big room with too many people. It’s like a cafeteria. I preferred to take it in my room.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Примечание: Tripadvisor 5.0/5

948kristofv 07.02.2022 Реальные отзывы TripAdvisor

Perfect location, top room, top pools and garden, good breakfast, top service and fantastic staff. The bed a little bit too hard for me but now i go for details. I love this hotel for sure, dont hesitate to book. We go back!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Примечание: Tripadvisor 5.0/5

dinesh510 04.02.2022 Реальные отзывы TripAdvisor

We were here for a wedding and the staff were incredible. They really looked after us especially Waqas in the club lounge. The rooms were incredible and so comfortable. The resort is literally on the beach and a lovely big pool

Dear Valued Guest, We are very honoured that you took few minutes of your precious time to write a review after your successful stay at Sofitel Dubai the Palm. Thank you very much for taking the time to share your feedback with future travelers seeking inspiration on Tripadvisor. We are pleased to hear that you have enjoyed your visit to Sofitel Dubai The Palm.Your kind acknowledgement of the service of our ''Heartists'' particularly those names mentioned is very much appreciated. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such praise. We look forward to welcoming you back again. Please don't hesitate to contact us directly on H6541-qm1@sofitel.com should you need any assistance making a new reservation. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Примечание: отзывы клиентов 4.5/5

О. Семьи - 30.01.2022 Проверенные отзывы - ALL

Красивая территория, прекрасный комфортный номер, хорошие рестораны!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Amazing Hotel, Top Service

Примечание: Tripadvisor 5.0/5

w0lfgangreichel 21.01.2022 Реальные отзывы TripAdvisor

It was my 7th holidays at Sofitel the Palm meanwhile. This says it all. I appreciate the continuity of top service all over the last years. And i will come back definetily. I had all I need at the hotel at its best. Special thanks to Mr. Nasr, Mr. Erwin, Mr. Bishnu for your warm familiar welcome and for your special familiar service (you are like a family). Also special thanks for top housekeeping to Mr. Narayan and to Mr. Franco for super Beach service. Cu soon!

Dear Valued Guest, How nice to know that you enjoyed your return visit with us this month, and as your guest experience was so positive, you had a relaxing stay! You were also kind enough to underscore was that you found the service impeccable and efficient, but more important than anything for us is that you find the staff are without equal, so friendly and nothing is too much trouble. This is such a wonderful compliment, in that you found a sincere joy in every member of the Hotel! We hope you are having a wonderful day, and that we will have the opportunity for you to visit later on in the year. Kind Regards, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good ;-) With area of improvements

Примечание: Tripadvisor 5.0/5

CC_Tanya 19.01.2022 Реальные отзывы TripAdvisor

Hotel itself is really nice, quiet and well maintained. God idea of not having loud music on the pool and beach. 10 stars for that! As someone who is in hotel industry for more than 15 years I can see some area for improvement. Mostly reception and lost and found procedure. I came to check in as I had issue with pre-authorization of the credi card , I was waiting for an hour for security link to be sent for payment. At the beginning I have offered to pay two-three nights in the meantime they will sent security link. That was not an option. After an hour waiting for security link to be sent I have approached another receptionist who asked me what seems to be an issue. After I have told her I am waiting for an hour now for hotel to send security link she said why do not you pay one night until then we will send security link. Seriously?! That is exactly what I have suggested (offering even to pay more). After that security link has been sent and hotel had the payment in 5 min. Then we gave a credit card to have “no post” removed and the other day we gave another card for full stay saying to release the first card pre-authorization. They have not done that, I have reminded them to do that on the check out (and our stay was 8 days). So some things for sure need improvements, and as I said in my opinion that is reception. Restaurants, pool, spa staff really polite ❤️. Overall good stay (thise above suggestions for improving)