Novotel Brussels Airport 3 звезды

Отель находится в пешей доступности от вокзала Завентем. До станции метро Roodebeek можно доехать без пересадок на автобусе, до Атомиума - на автомобиле. Novotel Брюссель Аэропорт расположен рядом с офисным комплексом Corporate Village Diegem/Zaventem.

Особенности отеля

Бесплатный WIFI, эргономичная рабочая зона

Modern, spacious and soundproof rooms

Бельгийское пиво и закуски в баре

Девять универсальных конференц-залов

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Расположение отеля

Da Vincilaan 25 Bedrijvenzone Diegem-Vuurberg 1831 БРЮССЕЛЬ Бельгия

Факс: +32 2 721 39 58

Контактный адрес электронной почты: H0467@accor.com

Щелкните, чтобы скопировать адрес электронной почты

BRUXELLES NORD-BRUSSELS AIRPORT: LEERLOOIERIJSTR

ANTWERPEN DEURNE На расстоянии 46 км / 28,75 миль

BRUXELLES NATIONAL На расстоянии 2 км / 1 миль

LIEGE BIERSET На расстоянии 98 км / 61,25 миль

ANTWERPEN / AMSTERDAM На расстоянии 4 км / 2,5 миль

GENT / OOSTENDE На расстоянии 3 км / 1,88 миль

NAMEN / LUXEMBOURG На расстоянии 8 км / 5 миль

ZAVENTEM На расстоянии 2,6 км / 1,62 миль

ZAVENTEM AIRPORT На расстоянии 2,6 км / 1,63 миль

Гостиничные услуги

• Парковка
• Трансфер
• Ресторан
• Отель, оборудованный для доступа на инвалидных креслах
• Кондиционер
• Wi-Fi
• Завтрак
• Бар
• Помещения для деловых встреч

В нашем баре можно выпить или поесть.

Бар при отеле с широким выбором бельгийского пива и безалкогольных напитков. Возможность перекусить в часы работы. Бесплатный Wi-Fi.

В отеле подается сытный континентальный завтрак - шведский стол со свежими продуктами и горячими блюдами. Гостей ждет широкий выбор свежих фруктов, хлопьев, молочных продуктов и хлебобулочных изделий для здорового начала дня.

Наши номера

Просторные номера Новотель с современными интерьерами и всеми необходимыми удобствами — это прекрасное место для жизни и работы.

• Максимальное количество гостей: x 2
• Площадь: От 0 m² / 0 sq ft

• рабочий стол
• Туалетные принадлежности

• Максимальное количество гостей: x 3

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ
• рабочий стол(. )

• Максимальное количество гостей: x 2

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ
• рабочий стол(. )

• Максимальное количество гостей: x 4

• Беспроводной Интернет в номере
• Высокоскоростной Интернет
• Возможность приготовления чая/кофе
• Цветное спутниковое/кабельное ТВ
• рабочий стол(. )

Отзывы наших гостей о Novotel Brussels Airport

Реальные отзывы гостей, которые останавливались в нашем отеле

Рейтинг ALL 4.2/5 Отзывов: 11 266

Рейтинг TripAdvisor 4.0/5 Отзывов: 1 786

Another old airport Novotel .

Примечание: Tripadvisor 3.0/5

73P-Alex 07.02.2022 Реальные отзывы TripAdvisor

The airport bus stop you on the street. Platinum recognition is really at the minimum level. After a week the points are not credited yet and hotel doesn't seem in the rush to reply to email. Basically one of those old style airport hotel. nothing bad, nothing great . and not even a competitive rate.

Dear Alex, Thank you for your valuable feedback. Thank you for mentioning our convenient location which is ideal for those travelling to and from the airport. Your comments regarding the shuttle have been duly noted. We regret that your messages were not promptly replied to; please accept our sincere apologies and rest assured that we will be looking into this matter. If it's not solved by now, please contact me at e-mail : h0467-gm@accor.com. While we would like to believe that we offer all the necessary modern amenities, we have noted your feedback. We understand that from time to time things do need to be replaced and refurbished and so do carry out maintenance whenever necessary. We have also taken note that you didn’t find our prices as competitive as they might be and will be taking this into consideration. We hope to see you again on a future occasion. Best regards, Christophe LAC, General Manager

Great locations and staff but very old

Примечание: Tripadvisor 2.0/5

Erika H Деловые путешественники - 25.01.2022 Реальные отзывы TripAdvisor

The hotel has a great location and the navette is very convinrent. The staff is very great and attentive. However, the hotel ans the room is quite old. The springs of the bed are singing as soon as you move…

Dear Erika, Thank you for your valuable feedback. Thank you for sharing your feedback. It is great to hear that our location was convenient for you. We sincerely apologize for the issue with your bed and please rest assured that we have addressed the matter. We would have happily given you another room, but again we are sorry for the inconvenience. Your kind mention of our team's professional service is greatly appreciated and inspires us to constantly improve our performance. We hope to welcome you back in the future. Best wishes for 2022, Christophe LAC, General Manager

Примечание: Tripadvisor 3.0/5

onur s 04.01.2022 Реальные отзывы TripAdvisor

We stayed in this hotel as a family for three nights.. The hotel is well equipped and cleaned generally.. The staff is kindly and helpful.. The breakfast is ok.. Not too good or bad.. The room is little bit small and furniture is not good quality.. Especially bed.. It’s not comfortable..The hotel is located far from everywhere but the parking is not free of charge.. It’s rural area and parking cost is 15€/per night.. Are you curious! We used the village’s parking which is located next to the hotel.. It’s free from 18:00 to 09:00..

Dear Onur, Thank you for reviewing your stay. Your kind words about our team's quality service are much appreciated. However, we are sorry that your room was not entirely to your liking. We have duly noted your remarks and will take this into consideration for future improvements, as the comfort and well-being of our guests are a top priority. We have taken note of your remark about the parking, although we would like to believe that our rate is quite reasonable at 15€ / night for a secured parking space, we do also have a “park-sleep-fly” formula: you can book this in advance at a special rate. We look forward to seeing you again. Best wishes for 2022, Jurgen Van der Haegen, General Manager

Примечание: Tripadvisor 5.0/5

paul0012014 Деловые путешественники - 23.11.2021 Реальные отзывы TripAdvisor

Very good hotel Location very good Free shuttle service to the airport Restaurant very good Cleanness perfect Room quality excellent Bedding perfect Very friendly helpful and effective staff Perfect for business short trip

Restaurant and parking

Примечание: Tripadvisor 3.0/5

vmalain 19.11.2021 Реальные отзывы TripAdvisor

As I had an early morning flight I booked this hotel for a night. Parking for a night was 12€, which is expensive, as I didn’t leave my car there during my trip. I booked another parking at the airport. So 12€ for overnighting the car is to much. Restaurant was closed but you could eat at the bar. Hamburger, fish and chips… Not what I expected

Good pre flight stay

Примечание: Tripadvisor 4.0/5

No1Ma 19.11.2021 Реальные отзывы TripAdvisor

Novotel is my go to hotel before flying home from BRU. Closest hotel to the airport (Sheraton is only hotel directly on airport), a few minute ride via free shuttle bus that's shared with the Crowne Plaza down the road. Free shuttle runs every 30 min from 0600-approx 2300 Mon-Fri. I didn't use services at hotel but saw restaurant not open, assume bar also closed right now. There is a pantry set up in the lobby with pre-packaged snacks, sandwiches and an assortment of beverages. Room is fine for short stay with mini fridge and complimentary bottle of water. There are public busses running outside the hotel into Brussels or to train station. I take free shuttle back to airport for train into the city.

Good sleep before traveling!

Примечание: Tripadvisor 4.0/5

Sandra H 24.10.2021 Реальные отзывы TripAdvisor

Good night's sleep before the start of the trip. The room was spacious, tidy and all necessary bath products were provided. We were taken to the airport at 4 o'clock in the morning with a free taxi (because the shuttle bus only starts at 6 o'clock). Great service.

Nice hotel, good location but…

Примечание: Tripadvisor 3.0/5

Patrick H Деловые путешественники - 19.09.2021 Реальные отзывы TripAdvisor

Nice hotel, good location but… Poor welcome: waiting very long minutes (with a visible leg pain), during a phone call of the "welcome" desk clerk who did not care at all… not a word to apologize after hanging up. He obviously did not care… unacceptable behaviour in this hotel category..

Примечание: Tripadvisor 2.0/5

fredericverbist Деловые путешественники - 29.07.2020 Реальные отзывы TripAdvisor

Bad evaluation because they give me a room already with a customer inside the room . And in the actual period this should not happen ! No feeling that I was welcome despite my Diamond level . really disappointing. !

Dear Frederic, Thank you for taking the time to share your review. We are very sorry your experience did not meet your expectations and completely understand your disappointment. We can only apologise for this regrettable error on our behalf and assure you that the health and well-being of our guests are always a top priority. We hope we have the pleasure of seeing you again on a future visit. Best wishes, Fred De Deken, General Manager

Примечание: Tripadvisor 2.0/5

Passenger598086 Деловые путешественники - 23.07.2020 Реальные отзывы TripAdvisor

We ordered a superior premium room with double bed room and we got room # 408 which is a regular superior room. When we complaint about that, we has been told that the premium rooms are not available. In the room that we reserved was supposed to be equipped with a coffee / tea facility and a coffee machine. In the morning, at 04:00,I went down to the front desk and I asked to have 2 coffees. The lady from the front desk wanted to charge us 6 euros for the coffees. I told her that the coffee was supposed to be in the room and I don't understand why she want to charge me. Than she told me that she will me a favor by not charging me for the coffees. Furthermore, the shuttle to the airport was not available and I paid 35 euros for the taxi. I got a downgrade room instead of getting an upgrade room as Accor silver member.

Dear Guest, Thank you for taking the time to share your review regarding your recent stay. We are sorry we fell short in meeting your expectations and would like to offer you our sincere apologies. We regret that due to the new measures and procedures implemented in line with official guidelines, we ensure that all rooms are vacant 24 hours before the arrival of the next guest, and with a limited number of premium rooms we are regrettably not able to satisfy all requests. However, this could have been better explained to you at the time and we regret any inconvenience. We will also be reviewing our procedures with our reception team to ensure this situation does not arise again in the future. We regret that the shuttle service is not yet available, this is beyond our control and hope it will be reinstated shortly. Please accept our apologies once again and hope we may have the chance to welcome you back. Best regards, Fred De Deken, General Manager

Невероятно хороший отель!

Примечание: отзывы клиентов 5.0/5

А. Семьи - 22.03.2020 Проверенные отзывы - ALL

Рядом с аэропортом( 3-4 мин на трансфере) , спали с открытым окном( самолетов почти не слышно) , из аэропорта удобнее добираться на автобусе в центр , чем на эоектричке!

Уважаемый А.! Спасибо за отзыв об отеле Novotel Brussels Airport, Дигем. Очень рады слышать, что Вам понравилось останавливаться в нашем отеле и Вы оценили его удобное место расположения в непосредственной близости от аэропорта. Надеемся увидеть Вас снова. Всего наилучшего, Fred De Deken, General Manager

Удобная локация рядом с аэропортом Брюсселя

Примечание: отзывы клиентов 5.0/5

Д. Деловые путешественники - 15.02.2020 Проверенные отзывы - ALL

Аэропорт находится в 10 минутах ходьбы от аэропорта Брюсселя. Всё в отеле понравилось, нареканий никаких не было. Парковка на территории гостиницы - платная, имейте это в виду.

Уважаемый Д.! Спасибо за отзыв об отеле Novotel Brussels Airport, Дигем. Нам приятно слышать, что Вам понравился наш отель и особенно Вы отметили удобство его расположения в непосредственной близости от аэропорта. Что касается нашей парковки, мы предлагаем охраняемую парковку, с гарантированным местом по одной из лучших цен в этом районе. Стоимость парковки для гостей составляет 12 евро за ночь. Будем рады увидеть Вас снова! Всего наилучшего, Fred De Deken, General Manager

Convenient Location but quite noisy

Примечание: Tripadvisor 3.0/5

drlw231 Деловые путешественники - 27.01.2020 Реальные отзывы TripAdvisor

Rooms are a little dated in comparison to other Hotels in this chain. Food was fine and check out was smooth. Had checked in online however my cc hadn't come through to my booking so had to resubmit it. Has always worked before from the app so didn't know why not here. Biggest issue with this hotel is that you will not sleep due to the proximity with the airport. Although I had requested a quiet room and I was facing the courtyard the DHL planes taking off from 1:30am & 5am will keep you awake. Nothing the Hotel can do about this but as I like my sleep I will not be back here.

Dear David, Thank you for taking the time to share this review of your recent stay. We are glad to know that you appreciated our convenient location. We regret any inconvenience however, we had no notification of any problems with our app, and we do now always check credit cards upon arrival for security reasons. We do regret any disturbance you experienced during your stay; please know that we have taken your concern into account for future improvements to our facilities. We hope to be able to welcome you back in the future. Kind regards, Fred De Deken, General Manager

Отличное сочетание цена-качество-место расположения

Примечание: отзывы клиентов 4.5/5

Irina Семьи - 21.01.2020 Проверенные отзывы - ALL

Удобный трансфер, хорошая цена, очень удобная ранняя регистрация, чисто.

Примечание: отзывы клиентов 5.0/5

А. Семьи - 10.01.2020 Проверенные отзывы - ALL

Обслуживание и сам отель небольшой но достойный, чтобы сказать отлично Еда шикарно утром большой выбор и можно просто обьестся Класс

Zaventem by night II

Примечание: Tripadvisor 3.0/5

marcohogenboom Деловые путешественники - 10.01.2020 Реальные отзывы TripAdvisor

Average stay at one of the first Novotels outside of France. good reception, no upgrade received (Gold status) so I ended up in an average room. Shower worked fine, quiet night (2 x double glazing). The bed had a bump in the middle and the overall comfort was even below average (to hard).

Dear Marco, Thank you for taking the time to share your review. We are pleased to hear that your enjoyed your quiet accommodation and the quality service you received from our reception team. However, we regret your bed was not to your liking. We would like to believe that we provide good quality for our guests’ comfort; unfortunately, we understand that due to personal preferences this is not always the case. Whilst we do try to provide our loyal guests with an upgrade whenever possible, it is dependant upon availability. We hope that we may have the pleasure of welcoming you back on a future trip. Best regards, Fred De Deken, General Manager

Очень хороший транзитный отель

Примечание: отзывы клиентов 4.5/5

Aleksandr K. Семьи - 03.01.2020 Проверенные отзывы - ALL

Чисто , аккуратно. Номер выглядит не богато, но тихо, кровать (и отдельно хочу заметить -подушка) очень удобные. Есть чайник в номере. Завтрак выше всяческих похвал -начиная от нескольких видов сыра и кончая свежевыжатым апельсиновым соком. Из/до аэропорта ходит по расписанию автобус (езды минут 4-5). В общем всё супер, для транзитного отеля в аэропорту больше и желать нечего.

Уважаемый Александр! Спасибо за отзыв об отеле Novotel Brussels Airport, Дигем. Очень приятно слышать, что Вы остались довольны остановкой в отеле и высоко оценили комфортабельность номера и вкусные завтраки, а также отметили удобство нашего расположения рядом с аэропортом и наличие трансфера. Буде ждать Вашего повторного приезда. Желаем счастья в Новом году, Fred De Deken, General Manager

Примечание: отзывы клиентов 3.5/5

Е. Семьи - 29.12.2019 Проверенные отзывы - ALL

Отель нуждается в реновации

Уважаемая Е.! Спасибо за отзыв об отеле Novotel Brussels Airport, Дигем. Сожалеем, если мы не смогли оправдать все Ваши ожидания. Пожалуйста, знайте, что мы отметили Ваши замечания и искренне ценим Ваш комментарий. Отзывы гостей полезны для нас, так как мы стремимся постоянно улучшать наши удобства и услуги. Будем рады, если Вы решите посетить нас снова! Всего наилучшего в праздничный сезон, Fred De Deken, General Manager

Близко к аэропорту

Примечание: отзывы клиентов 4.5/5

Andrey L. Семьи - 16.12.2019 Проверенные отзывы - ALL

Самое главное - близко аэропорт. Хорошая звукоизоляция - самолетов не слышно. Персонал хороший, завтрак приемлемый - сытный, но без излишеств. Минус - это 12 евро за парковку

Уважаемый Андрей! Спасибо за отзыв об отеле Novotel Brussels Airport, Дигем. Приятно слышать, что Вы остались довольны удобным расположением отеля рядом с аэропортом и отметили тишину в номере и работу нашего персонала. Сожалеем, если стоимость парковки показалась Вам высокой. Мы предлагаем охраняемую парковку с гарантированным местом по одной из лучших цен в этом районе. Будем счастливы увидеть Вас снова. Всего наилучшего в праздничный сезон, Fred De Deken, General Manager

1st stay in 3 months

Примечание: Tripadvisor 3.0/5

StanBaldwin2015 Деловые путешественники - 08.12.2019 Реальные отзывы TripAdvisor

As always the reception staff are friendly and rooms are comfortable and its really good you can open the windows. However, the food has not improved, they still maintain 2 separate tiny menus, one of the bar and one for the restaurant, they both have about 18 starter/main courses of which 4 or 5 are the same plus some deserts. The Bar and Restaurant are 20 meters apart but you can't have the restaurant food in the bar, hence wanting a salad and there being only 1 I had to sit in the restaurant which has all the atmosphere of a morgue. Anyway I ordered the Caesar salad and bottle of water. Some bread rolls arrived without butter and when I asked the waiter seemed to be surprised, butter duly arrived. Then my salad arrived served in a nice looking bowl but its is far too deep, I am 1.82 metre tall but I struggled to eat from the bowl. However that was not the biggest challenge. The salad bowl was warm and the plate it was standing on was hot to the point I could hardly touch it. I called the waiter back and he seemed genuinely surprised this was problem. He wanted to explain it was just radiated heat from the plate, eventually he grudgingly offered to change the bowl. I then made the mistake of wanting so add some salt and pepper, the 2 grinders on my table were empty but so where those on the tables either side of me. I ended up walking around the restaurant looking for Salt and Pepper with the staff just looking on. This hotel has a proper kitchen but just doesn't want to use it. A disappointment and I will go back to staying elsewhere

Dear Guest, Thanks for taking the time to send us your review of your stay. We are glad that you had a pleasant stay with us; however, we wish it was completely satisfying. We are sorry for any inconvenience caused. We have taken note of all your remarks and passed it to the relevant department. Our team will contact you soon. Please accept our apologies. We hope to welcome you back. Best wishes, Fred De Deken, General Manager